SHOP Gift Card
Let them take their pick of the best fashion brands out there, perfect for shopaholics! Make their wishlist a reality by getting them ready for a shopping spree around town!
Available at
FAQs
Buying the Card
Where can I buy The Shop Card?
The Shop Card is available at your local Countdown and Woolworths stores.
Can I buy gift cards in denominations other than $50 or $100?
Not at this stage, however you can of course buy multiple cards to create whatever value gift you want to give.
Using the Card
Where can I use The Shop Card?
You can use your gift card at any of our top participating retailers New Zealand wide.
Can I use my gift card to pay for online products?
Yes, but not all our retailers are able to be redeemed online. Please check if your participating retailer will accept online redemption here.
When you choose the retailer, it will also show you how to redeem you card online.
I tried to swap my gift card for an e-gift voucher but the transaction failed. Why?
Please check if your physical gift card carries sufficient balance to complete the swap. If the card’s balance is lower than the e-gift voucher amount, the swap will decline. If it has sufficient balance but still declining, then please contact us directly so we can assist.
Do I need to spend my card all in one transaction or all with one retailer?
No! You can choose how and where you want to spend your card balance. Any remaining balance after your transaction will stay on your card as long as it’s valid for. This way you can enjoy your gift card more than once!
I don’t have enough balance to swap my gift card for an e-gift voucher. Can I top up?
No, unfortunately you cannot top-up your gift card at this stage - but watch this space! However, there are plenty of other brands where you can spend your card at. Click here for participating retailers.
How do I check my balance?
You can check your balance here.
Issues with your card
What can I do if The SHOP Card gets stolen, lost or damaged?
The Shop Card should be treated like cash and kept in a secure place. We unfortunately cannot replace a lost, stolen or damaged card under any circumstances. Please see our Terms and Conditions for further details.
My card is not working in store?
Sorry to hear that. Check out the following reasons your card may not be working:
- The balance you have nominated is not available. You can check your card balance here.
- Your gift card has expired. Gift cards have a 36 month expiry, which can be calculated 36 months from the date of issue, or you can see the expiry within the Check Balance section of our site.
- The retailer you have tried to use your gift card at is not a participating retailer with The Shop Card. You can view participating retailers here.
For any other issues with your card please contact us here.